FREQUENTLY ASKED QUESTIONS
Our services are only available to entities and individuals residing in Zimbabwe, Botswana, Mozambique, Malawi, Namibia, South Africa and Zambia. Anyone residing in any of these countries can host any domain extension. If you are a citizen of any of these seven countries but not physically living there you can still use our services.
We accept PayNow, PayPal, Bank and EcoCash. You can use your MasterCard or VisaCard to pay via PayPal. You can use OneMoney, EcoCash and TeleCash to pay via PayNow. Your Bank transaction will only be accepted once confirmed. All transactions made are final, we can only refund money into your Marmasco Account.
You must be from one of the seven countries where our services are available. There are no special requirements to start reselling web hosting. Your account needs a minimum of 25.00 USD before you can submit your reseller application. We do not charge any setup fees. Your initial balance is fully usable for as long as your account is active.
Once your payment is confirmed, all services ordered will be delivered instantly. You must always consider using an automated method of payment to decrease delivery time. However, unverified accounts may be placed on hold pending manual verification.
Marmasco is always available to help you before and after purchasing. You must login to your account and send us your request. Our callback request is also available to both registered and unregistered customers. You may be asked to answer security questions for further verification if you ask for technical help by phone.